Please don't hesitate to contact us if you have any questions, issues or comments about your order.
We also accept requests for custom designs or colours, do reach out if you have something in mind!
We ship worldwide from Germany.
A tracking number is provided.
As a general rule and because all of our products are made-to-order, we do not accept returns or exchanges unless there is a manufacturing fault.
That said, we may accept in some cases at our discretion.
If you have any issue at all with your items, do reach out as we will try our damnest to make sure you are happy with your purchase!
All refunds are subject to a 5% charge to cover the costs of the payment provider.
Get in touch with us at the above email, and please go through the terms and conditions for the full details on the processing of returns and exchanges.